Our Privacy Policy
Goodbody Wellness Ltd, part of Goodbody Health Ltd.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our clinics, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address, including all other personal information required to undertake testing. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our clinics, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card or make an appointment, we imply that you consent to us collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us online or mailing us at:
Goodbody Wellness Ltd., The Blue Building, Stubbs Lane, Beckington, Somerset, BA11 6TE, UNITED KINGDOM.
SECTION 3 - DISCLOSURE
We share personal information within Goodbody Health Ltd, Goodbody Wellness Ltd is a member of this group. Members of Goodbody Health Ltd. that receive this information are not authorised to use or disclose the information except as provided in this privacy policy. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - OUR WEB STORE
Our store was created by Uniq Creative Ltd and is managed by ourselves. They provided us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through the data storage systems, databases and the general Woo commerce application. All data is on a secure server behind a firewall.
Payment: your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers including pharmacy clinics and laboratories, used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as pharmacy clinics, laboratories, payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Cookies are small pieces of data that are placed on your computer to identify you and track your activity on a website, which could include which products you purchase, when you log in or which pages you visit.
These can be helpful to keep track when you add products to your cart – for example without cookies your shopping cart would reset to zero each time you click a new link on the website, making it impossible to shop online. Cookies can also be used to keep a record of your login activity, to save passwords and make it easier to login during each visit, or to know which products you previously bought to help if you want to re-order.
When visiting our website, you will see a message bar at the bottom of the screen advising that cookies are used on the website. You can opt out of non-functional cookies by clicking to decline on the message bar.
The cookies used on our website have been categories based on the guidelines within the ICC UK Cookie Guide. We use the following categories on our website:
Strictly Necessary Cookies
These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets, cannot be provided.
Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Functionality Cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Advertising Cookies
These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at companysecretary@sativawellnessgroup.co.uk or by mail at Goodbody Wellness Ltd. The Blue Building, Stubbs Lane, Beckington, Somerset, BA11 6TE, United Kingdom.